Commercial support beyond the dry-out.
Claim documentation, moisture reporting, leak detection and response planning — the paperwork and prevention that decide how fast a loss gets closed and how much it costs you.
- We document the loss and bill your carrier directly
- Adjuster-ready moisture and thermal reports on every job
- One point of contact across your whole portfolio
Trusted by Georgia facility & property managers
Request commercial support
No obligation. Response within 60 minutes.
By submitting, you authorize Commercial Water Damage to contact you about your request. You’re not required to consent as a condition of any service. See our Terms & Privacy Policy.
Commercial support services
Claim documentation, detection, prevention and planning for facility and property managers across Georgia — available on an active loss or as a standing program.
Insurance Claim Assistance
We photograph, measure and log the loss from day one, then work the claim directly with your carrier and bill them for the restoration.
Moisture Mapping Reports
Room-by-room readings, drying logs and daily progress documentation your adjuster and your team can act on.
Thermal Imaging Inspections
Infrared scanning that finds hidden moisture behind walls, above ceilings and under flooring before it turns into mold or rot.
Leak Detection
Acoustic, moisture-meter and camera-based location of supply-line, drain and slab leaks — so you cut one hole, not ten.
Business Continuity Planning
A written plan covering shut-off locations, escalation contacts and temporary operations so your team knows what to do at 2 a.m.
Facility Emergency Response Planning
Pre-register your buildings for first-in-line dispatch, with site details and access already on file before anything goes wrong.
Preventive Moisture Inspections
Scheduled checks of roofs, mechanical rooms, risers and wet walls — catching slow leaks while they are still cheap to fix.
Commercial Water Damage Consulting
An independent read on scope, drying standards and repair cost — useful for second opinions, disputes and capital planning.
Property Manager Emergency Services
One number and one point of contact across every building you manage, with tenant communication handled alongside the work.
Facility Maintenance Water Emergency Support
Backup for in-house maintenance teams — equipment, crews and technical guidance when a leak outgrows the shop vac.
From first call to closed claim
The same documented process whether we are responding to a loss tonight or setting up a program for next year.
Tell us the property
Share the building, the issue and your carrier. We assign one support manager to your account.
Inspect & document
Moisture mapping, thermal imaging and photo records — captured to ANSI/IICRC S500 standards.
Report to your adjuster
A written scope and daily drying logs go straight to the carrier, and we bill them directly.
Plan for next time
We hand back a prevention plan and, if you want it, a priority response agreement on file.
Put a priority response agreement on file
Pre-register your properties and we hold your site details, shut-off locations, access instructions and escalation contacts ready. When you call, dispatch skips the intake questions and crews roll immediately.
What a priority agreement covers
- First-in-line dispatch for every registered property
- Pre-agreed rates and a pre-approved scope process
- Site plans, shut-offs and access details already on file
- An annual preventive inspection across the portfolio
Prefer to talk it through? Call (404) 555-0134 · Get free pricing
Carrier-Ready Documentation
Photos, readings and written scopes formatted the way adjusters expect — fewer questions, faster approvals.
One Point Of Contact
A single support manager across every property you manage, from first call through final invoice.
IICRC-Certified Crews
Trained commercial technicians with large-loss experience, exceeding industry standards on every job.
Built for the people who own the problem
Support is scoped around your reporting requirements — not just the building’s square footage.
Facility Managers
Fast stabilization, clear scopes and drying logs you can forward to leadership without editing.
Property Managers
Tenant communication, portfolio-wide dispatch and one invoice trail per building.
Multi-Site Operators
Standardized response across locations, with the same reporting format at every site.
Risk & Insurance Teams
Loss documentation, cause-of-loss narratives and consulting for disputed or complex claims.
Building Owners
Independent scope reviews and capital planning input before you commit to a repair budget.
In-House Maintenance Teams
Equipment, extra crews and technical backup when a leak outgrows your own resources.
Most of the cost is decided in the first 48 hours
What a water loss ends up costing a business is rarely about the water itself. It is about how quickly the source was found, how well the damage was documented, and whether the carrier had what it needed to approve the scope without a second visit.
Our commercial support team handles that side of the job — moisture mapping, thermal imaging, claim documentation and direct carrier billing — while the crews handle the extraction and drying. For properties we already know, a priority response agreement removes the intake step entirely.
What Georgia businesses say
Their moisture report was the only document our adjuster didn’t send back with questions. The claim closed in three weeks.
We registered eleven buildings on a priority agreement. Two calls since — no intake questions, crews on site both times.
Thermal imaging found a slab leak our plumber had been chasing for a month. One hole in the floor instead of five.
Commercial support, answered
What facility and property managers ask us most often before they call.
Do I need an active water loss to use commercial support?
No. Leak detection, thermal imaging, preventive inspections, continuity planning and priority response agreements are all available on properties with no current damage — that is usually the cheapest time to book them.
Do you bill my insurance carrier directly?
Yes. We work with all commercial carriers, document the loss to the standard adjusters expect and invoice the carrier directly for covered restoration work. You handle the deductible, not the paperwork.
What is in a moisture mapping report?
Room-by-room moisture readings with affected materials identified, a floor plan showing the extent of migration, daily drying logs and photo documentation — captured against ANSI/IICRC S500 drying standards.
Can you support several properties at once?
Yes. Portfolio clients get a single support manager, consistent reporting across every site and one dispatch number, whether the buildings are in metro Atlanta or spread across the state.
What does a priority response agreement cost?
There is no charge to register your properties or keep an agreement on file. You are quoted pre-agreed rates for work, so pricing is settled before an emergency rather than during one.
How fast can someone be on site?
Emergency crews reach metro Atlanta properties in 60 minutes or less, 24/7/365, with statewide dispatch across 159 Georgia counties. Scheduled support work such as inspections is usually booked within a few business days.
Downtime can't wait. Neither do we.
One call mobilizes a commercial crew anywhere in Georgia — around the clock, every day of the year.
The 60-Minute Guarantee — on-site in 60 minutes near metro Atlanta area.