Support for the claim and the aftermath
Contamination losses live or die on documentation. We build the file as we work.
- Sewer & contamination · Atlanta & all of Georgia
Sewage and contaminated water,
cleaned to code.
Category 2 and 3 water cleanup for commercial properties — containment, extraction, full decontamination and verified drying, documented for your insurance carrier.
- On site in 60 minutes across metro Atlanta
- IICRC-certified crews working to ANSI/IICRC S500 standards
- Contained, sanitized and reopened with minimal downtime
★★★★★ Rated 5 out of 5
Trusted by Georgia facility & property managers
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60-min
Metro Atlanta response
24/7
Emergency availability
Cat 3
Black water certified
159
Georgia counties served
What We Do
Sewer & contamination services
Contaminated water is a health and liability issue before it is a repair job. Every scope below is built around containment, documented sanitation and safe reopening.
Sewage Backup Cleanup Most requested
Rapid containment and removal for backed-up drains, mains and floor sinks in occupied buildings.
Water Damage Restoration
Grey water from appliances, HVAC condensate and overflows — removed before it degrades to Category 3.
Category 3 Water Cleanup
Grossly contaminated water handled with full PPE, containment and controlled material removal.
Black Water Cleanup
Sewage, ground-water intrusion and flood water removed and disposed of under health-code procedure.
Biohazard Water Cleanup
Trained crews for bodily fluids, medical waste exposure and other regulated biohazard events.
Contaminated Water Removal
Truck-mounted extraction and pumping for standing contaminated water at any volume.
Sanitation Services
Surface-by-surface cleaning and sanitizing for kitchens, restrooms, floors and food-contact areas.
Antimicrobial Treatment
EPA-registered products applied to affected assemblies to control bacterial and fungal growth.
Odor Removal
HEPA air scrubbing, hydroxyl and thermal fogging to clear sewage odor from occupied spaces.
Decontamination Services
Containment barriers, negative air and staged decon so clean areas stay clean while work runs.
Mold Prevention & Remediation
Fast dry-down plus remediation where contaminated water has already produced growth.
Emergency Response
24/7 dispatch, immediate containment and stabilization the moment contaminated water appears.
Know What You're Dealing With
The three categories of water
Category determines who can be in the building, what materials can stay, and how the loss is documented. Untreated water also moves down a category over time.
Category 1 — Clean water
Supply lines, water heaters and sprinkler discharge. Safe to handle at first, but it becomes Category 2 within roughly 48 hours in a warm building.
Category 2 — Grey water
Dishwashers, condensate lines, toilet overflow without solids. Contains contaminants that can cause illness, and porous materials usually need removal.
Category 3 — Black water
Sewage, sewer mains, rising ground water and flooding. Grossly contaminated — containment, PPE and controlled disposal are mandatory before any drying starts.
Simple From Start to Finish
How we handle contaminated water
A controlled sequence from first call to clearance — with the claim documented for you at every step.
Contain & isolate
Crews stop the source, close off the affected area with barriers and negative air, and keep staff clear.
Extract & remove
Contaminated water is pumped out and unsalvageable porous materials are cut back and disposed of to code.
Clean & decontaminate
Surfaces are cleaned, treated with EPA-registered antimicrobials, and the air is scrubbed to clear odor.
Dry, verify & reopen
Structural drying to standard, verified moisture readings, and a documented handover for your carrier.
Occupied-Building Containment
Barriers, negative air and staged access so the rest of your floor keeps trading while we work.
24/7/365 Dispatch
Live answer around the clock, every day of the year — crews rolling within minutes.
Documented to Standard
Work performed to ANSI/IICRC S500 with photos, readings and scope your adjuster can sign off.
Not Sure How Bad It Is?
Get an instant damage assessment
Tell us where the water came from and how far it has spread. We’ll tell you how urgent it is, whether the area needs to be closed off, and how fast a crew can be on site.
- 3 quick questions · no obligation
Instant Damage Assessment
Describe the backup and we’ll flag the likely water category, the immediate risk to staff and stock, and what to do before we arrive.
Prefer to talk it through? Call (404) 555-0134 · Get free pricing
Who We Serve
Contamination response by property type
A sewage backup in a commercial kitchen is a different job to one in a patient corridor. We scope and stage the work around how your building is used.
Hospitality, Retail & Food
Logistics & Industrial
Offices, Healthcare & Science
Senior Living & Education
Public & Special Facilities
Insurance Claim Assistance
We document the category, the scope and the disposal — and bill your carrier directly.
Moisture Mapping Reports
Readings that prove how far contaminated water travelled and where drying is complete.
Property Manager Services
One point of contact for tenant notices, access and reporting across the portfolio.
Often needed alongside
Contamination rarely arrives on its own. These are the services most often scoped with it.
Plumbing Failures
Cleanup and containment for burst pipes, broken mains and drain-line failures.
Drying & Moisture
Dehumidification, desiccant and heat drying with verified moisture monitoring.
Reconstruction
Build-back after removal — drywall, flooring, painting and tenant improvements.
What facility managers ask us
Do we have to close the building?
Usually not the whole building. In most commercial losses we can contain the affected area and keep the rest of the floor operating. Areas with Category 3 water are closed to staff until cleaning and drying are verified.
What has to be thrown away?
Porous materials that absorbed contaminated water — carpet and pad, most insulation, affected drywall and ceiling tile. Hard surfaces, structural timber and most contents can be cleaned, sanitized and kept.
How quickly do you need to be here?
Same day, ideally within hours. Contaminated water keeps spreading through wall cavities and subfloor, and clean water degrades to a worse category the longer it sits. We’re on site in 60 minutes or less across metro Atlanta.
Will insurance cover it?
Most commercial policies cover sudden sewage backup, though some require a specific backup endorsement. We document the loss from the first hour and work the claim directly with your carrier so coverage is decided on evidence.
How long until the odor is gone?
Odor usually drops sharply once the source material is removed. HEPA air scrubbing runs through the drying period, with hydroxyl or fogging added where smell has moved into porous finishes.
Can you work outside trading hours?
Yes. Extraction, demolition and the noisiest drying are routinely staged for nights and weekends so tenants, guests and staff see as little disruption as possible.
Crews on standby across Georgia
Headquartered in Atlanta with rapid dispatch statewide — ready 24/7.
159
Georgia counties covered
60 min
Metro Atlanta response
24/7
Statewide dispatch
1
Call for any property
What Georgia businesses say
Rated 5 out of 5
Sewage backup ran under our dining room floor. Their crew handled containment, sanitation and the insurance documentation — we reopened in days, not weeks.
Dana B.
Restaurant Owner, Decatur
Rated 5 out of 5
Our warehouse roof drains backed up and water tracked forty feet along the deck. Their thermal scan found the whole spread — we’d have missed most of it.
Priya K.
Property Manager, Sandy Springs
Rated 5 out of 5
Grease-line failure in our kitchen on a Saturday. Crews worked overnight, health inspection passed on Monday, and the odor was completely gone.
Marcus T.
Facilities Director, Midtown Atlanta
Contaminated water can't sit. Neither do we.
One call mobilizes a commercial crew anywhere in Georgia — around the clock, every day of the year.
60
Minutes
The 60-Minute Guarantee — on-site in 60 minutes near metro Atlanta area.