Common causes of mechanical water damage
If any of these sound familiar, call before the ceiling comes down.
- Commercial-only restoration · Atlanta & all of Georgia
HVAC & mechanical water damage cleanup.
Chillers, boilers, cooling towers, rooftop units, condensate lines and refrigeration — when mechanical equipment leaks, we contain it, dry it and document it without shutting your building down.
- On site in 60 minutes across metro Atlanta — mechanical rooms, roofs and plant spaces
- We coordinate with your mechanical contractor so the source is isolated first
- Glycol, scale and treated-water losses handled as contaminated water
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HVAC & mechanical services
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Mechanical Water Losses
When the equipment that runs your building floods it
Mechanical failures rarely announce themselves. A cracked chiller barrel, a blocked condensate drain or a corroded cooling tower basin can run for hours above a finished ceiling before anyone notices the stain — and by then the water has usually travelled through insulation, deck penetrations and electrical rooms.
Our crews work these losses differently: isolate and stage first, protect live equipment and switchgear, then extract and dry. We hold treated water, glycol loops and refrigeration condensate to a higher standard than clean-water losses, and we document everything for your carrier and your mechanical contractor.
Live plant, live building
We work around running equipment and occupied floors — de-energized zones, containment at the mechanical room door, and drying staged so cooling and heating stay online wherever it’s safe.
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What We Do
HVAC & mechanical services
Pick the failure that matches your property. Every one of these is dispatched from the same 24/7 commercial line.
HVAC Leak Cleanup Most requested
General air-handler, duct and piping leak response — extraction, ceiling removal and drying above finished spaces.
Chiller Leak Damage
Barrel, tube-bundle and header failures — including glycol loops treated as contaminated water.
Cooling Tower Leak
Basin overflows, distribution-pan failures and roof-level discharge that tracks down through the building.
Boiler Leak Cleanup
Hot-water and steam losses — safe cool-down, extraction and drying in confined boiler rooms.
Condensate Overflow
Blocked drain lines, failed pumps and rusted pans — the most common hidden ceiling leak in commercial buildings.
Mechanical Room Flooding
Standing water around pumps, switchgear and panels — de-energized, pumped down and dried to spec.
Cooling System Failure
Loop, pump and heat-exchanger failures — including secondary humidity damage after cooling drops out.
Rooftop Unit Leak
RTU pan, curb and penetration leaks that soak roof deck, insulation and the ceiling grid below.
Commercial Refrigeration Leak
Walk-in coolers, freezers and display cases — fast response to protect product and flooring.
Ice Machine Water Damage
Supply-line, drain and bin overflow damage in kitchens, break rooms and hotel service areas.
Simple From Start to Finish
How we handle a mechanical loss
A clear path from the first call to a dry, documented, reopened space — with the claim handled for you
Isolate & make safe
We coordinate shut-off with your mechanical contractor, de-energize affected panels and stop the spread.
Extract & contain
Pump-down and extraction in plant spaces, containment at the door so nothing tracks into occupied floors.
Map & document
Moisture mapping and thermal imaging above ceilings and inside chases — a full record for your adjuster.
Dry, verify, reinstate
Daily readings until verified dry, then ceiling, insulation and finish reinstatement.
Electrical-Aware Crews
Mechanical rooms mean live gear. We work lock-out/tag-out with your team before a single hose goes in.
Hidden Moisture Found
Thermal imaging and meter readings above ceilings, inside chases and under raised floors — before mold starts.
Treated Water Handled Right
Glycol, biocides and scale inhibitors get Category 2 handling and disposal — not a shop vac and a fan.
Blocked condensate drains
Algae and sludge back up the pan and overflow straight into the ceiling grid below.
Corroded chiller tubes
Pinhole failures release treated loop water continuously until pressure drops are noticed
Failed RTU curbs and flashing
Water enters at the roof penetration, not the unit — so the leak shows up rooms away.
Blocked condensate drains
Algae and sludge back up the pan and overflow straight into the ceiling grid below.
Corroded chiller tubes
Pinhole failures release treated loop water continuously until pressure drops are noticed
Failed RTU curbs and flashing
Water enters at the roof penetration, not the unit — so the leak shows up rooms away.
Frozen or burst coils
A cold snap plus a stuck damper splits a coil and floods the air handler overnight.
Frozen or burst coils
A cold snap plus a stuck damper splits a coil and floods the air handler overnight.
Cooling tower basin overflow
Float and make-up valve failures dump hundreds of gallons across the roof.
Refrigeration line failures
Walk-in and display-case leaks soak subfloor and insulation while product warms.
Who We Serve
Properties we respond to most
Every property type dries differently. Our crews scope and stage the work around how your building actually runs.
Hospitality, Retail & Food
Logistics & Industrial
Offices, Healthcare & Science
Senior Living & Education
Public & Special Facilities
Emergency Response
24/7 dispatch, board-up and stabilization the moment the weather hits.
Plumbing Failures
Supply lines, mains and drains that feed the same mechanical spaces.
Drying & Moisture
Desiccant and heat drying for saturated deck, insulation and wall cavities.
Emergency Response
24/7 dispatch, board-up and stabilization the moment the weather hits.
Plumbing Failures
Supply lines, mains and drains that feed the same mechanical spaces.
Drying & Moisture
Desiccant and heat drying for saturated deck, insulation and wall cavities.
Roof & Weather
Roof-level intrusion around curbs, penetrations and flat-roof drains.
Roof & Weather
Roof-level intrusion around curbs, penetrations and flat-roof drains.
Thermal Imaging Inspections
Find hidden moisture in roof assemblies and wall cavities before it spreads.
Reconstruction
Ceiling grid, insulation, drywall and finish reinstatement after the dry-out.
Roof & weather damage FAQs
What facility and property managers ask us most on these calls.
Do I need my mechanical contractor on site before you arrive?
Not necessarily. We can start containment and extraction as soon as the water is isolated, and we’ll work directly with your contractor or in-house engineer to confirm the source is shut down before drying begins. If you don’t have someone available, tell dispatch and we’ll help coordinate.
Is condensate or chiller water considered clean water?
Usually not. Condensate that has sat in a pan or drain line, and loop water carrying glycol, biocides or scale inhibitors, is generally handled as Category 2 under ANSI/IICRC S500. That changes cleaning, material removal and disposal — and it’s the part most often missed on these losses.
Can you dry the space without shutting down cooling for the whole building?
In most cases, yes. We stage containment and drying zone by zone so unaffected areas stay conditioned and occupied. Where a full shutdown is unavoidable, we’ll tell you up front and schedule it for the lowest-impact window we can.
Will insurance cover a mechanical failure?
Coverage depends on your policy and whether the loss is sudden and accidental versus long-term wear. We aren’t your insurer, but we document the loss thoroughly — photos, moisture readings, scope and cause notes — so your adjuster has what they need, and we bill your carrier directly where the claim is accepted. Check your specific policy language with your broker.
How long does drying take after a mechanical leak?
Most contained ceiling and mechanical-room losses dry in three to five days with daily monitoring. Saturated insulation, roof deck or multi-floor tracking can extend that. We give you a target at the assessment and readings every day so there are no surprises.
Do you work in occupied buildings and after hours?
Every day. Nights, weekends and occupied floors are the norm on commercial work. We stage equipment and noise around your tenants and operations so the building keeps running while we dry it.
Crews on standby across Georgia
Headquartered in Atlanta with rapid dispatch statewide — ready 24/7.
159
Georgia counties covered
60 min
Metro Atlanta response
24/7
Statewide dispatch
1
Call for any property
What Georgia businesses say
Rated 5 out of 5
A condensate line backed up over our sixth-floor ceiling and we didn’t catch it for two days. They found the full spread with thermal imaging and dried it without closing the floor.
Alan R.
Property Manager, Buckhead
Rated 5 out of 5
Our chiller let go on a Saturday and flooded the mechanical room next to the main switchgear. They handled lock-out with our contractor and had it pumped down before Monday.
Teresa M.
Facilities Director, Gwinnett County
Rated 5 out of 5
Walk-in cooler line failed overnight in one of our restaurants. Crew was there before opening, dried the subfloor and gave our adjuster everything they asked for.
Kevin O.
Regional Operations, Marietta
Mechanical leak now? We roll now.
One call mobilizes a commercial crew anywhere in Georgia — around the clock, every day of the year.
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